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Top 10 Questions to Ask a VA
Q. What kind of work experience do you have?
A. I have over twelve years of working with corporate executives. I have a Bachelor’s in Management, an Associate’s as an Administrative Assistant, and a Certificate of Achievement in Microcomputer Technology. On top of my experience, I have a team of experts that are highly qualified in their specific fields. I have worked with each of them and trust their skills.
Q. Do you have a specialized niche? What is the one thing that you do very well above anything else?
A. My niche would be PowerPoint presentations. It lets me be creative in my job. I truly enjoy creating them as I can do almost anything with my presentations to make them look truly amazing.
Q. What hours are you available to work? Are you available any time of the day?
A. You can reach me via email or my 800 number. I have a full time day job that I truly enjoy and am not ready to give up. Therefore, I have set my virtual assistant hours from 6:00 a.m. to 7:30 a.m. and 5:00 p.m. to 11:00 p.m. CST. However, if the situation arises, I have some flexibility in my job and am able to work with your schedule to meet or exceed your deadline.
Q. What time zone are you in?
A. This could arise as an issue, but it could also work in your favor, depending on what time zone you are in. Assistant Café works in CST, the Central Standard Time zone, but again, has the flexibility to work when needed.
Q. What platform is your computer on? Are you a Mac user or a PC user?
A. We have the capabilities to communicate well between platforms and the majority of programs that are used for daily business needs should have no issues. Assistant Café works on a PC for all business communications, but utilizes Macs for graphic and multimedia work.
Q. What is your work style?
A. Working closely with a virtual assistant is very important in order to complete timely tasks for you. You need to be able to form a trusting relationship with your virtual assistant. I have a very friendly and outgoing personality. I work hard and I play hard, but always get my tasks done on time and efficiently. I am very easy to get along with and strive to have that close relationship. With years of working closely with executives, I have learned that the boss/assistant relationship can make a world of difference. I spend the extra time to get to know my clients on a personal level so I can better understand their business needs. After all, it is our business…assisting yours.
Q. What kind of commitment is expected from this partnership?
A. Working with Assistant Café is like having a business partner. The only commitment we ask is that you share upfront what your expectations are of Assistant Café. We strive for an open line of communication that will only help both of us reach our goals.
Q. Are you a Certified Virtual Assistant?
A. Yes. It is not required, but it does show additional dedication to my business.
Q. What are your payment options and prices?
A. Assistant Café offers a reasonable hourly rate. However, we also do many of the graphic design jobs from a proposed bid specific to your job. We also offer a discounted hourly rate for those regular weekly customers.
Q. Do you have a contract?
A. Yes, Assistant Café utilizes contracts for all their jobs. We want to be sure that you feel comfortable in working with us.
